Business Process Outsourcing (BPO)

Author:

Published:

Updated:

« Back to Glossary Index

Definition of “Business Process Outsourcing (BPO)” :

Business Process Outsourcing (BPO) is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either routine or specialized. In South Africa, BPO is commonly applied in sectors such as call centers, human resources, accounting and IT services.

« Back to Glossary Index

Latest guides